Additional Resources
Browse additional resources to help owners and admin users streamline and scale their operations with ZenMaid.
By Jorge and 3 others4 authors33 articles
Emails & SMS Communications
Articles relating to Emails & SMS Communications
- Variables That Do Not Work With Appointment Reminder Email and Text TemplatesLearn where to set up Appointment Reminder Email and Text templates, and identify which variables are not supported.
- Variables That Do Not Work With Work Order Email and Text TemplatesLearn where to set up Work Order Email and Text templates, and identify which variables are not supported.
- Variables That Do Not Work With Appointment Cancellation Notice Email and Text TemplatesLearn where to set up Appointment Cancellation Notice Email and Text templates, and identify which variables are not supported.
- Variables That Do Not Work With Cleaner Cancellation Notice Email and Text TemplatesLearn where to set up Cleaner Cancellation Notice Email and Text templates, and identify which variables are not supported.
- Merge Fields / Template VariablesAdd merge fields into your email and text message templates
- Variables That Do Not Work With Booking Confirmation Email and Text TemplatesLearn where to set up Booking Confirmation Email and Text templates, and identify which variables are not supported.
- Variables That Do Not Work With OMW Text TemplatesLearn where to set up OMW Text templates, and identify which variables are not supported.
- Variables That Do Not Work With Appointment Confirmation Email and SMS TemplatesLearn where to set up Appointment Confirmation Email & SMS templates, and identify which variables are not supported.
- Variables That Do Not Work With the Come Back Email TemplateLearn where to set up the Come Back Email template, and identify which variables are not supported.
- Variables That Do Not Work With Appointment Follow-Up Email & SMS TemplatesLearn where to set up Appointment Follow-Up Email or SMS templates, and identify which variables are not supported.
- Variables That Do Not Work With the Estimate Email TemplateLearn where to set up the Estimate email template, and identify which variables are not supported.
- Variables That Do Not Work With the Estimate Confirmation Email TemplateLearn where to set up the Estimate Confirmation Email template, and identify which variables are not supported.
- Variables That Do Not Work With the Invoice FeatureLearn which variables are not supported, and avoid using placeholders that won’t work in the Invoice feature.
- How to Recover Deleted DataLearn how to use the available options in ZenMaid to search for and recover accidentally deleted information, such as client profiles, cleaner profiles, or appointments.
- How to turn on GPS for ZenMaid on iOSLearn how to enable the GPS location for your ZenMaid app on iOs devices.
- How to Find Missing Appointments on your CalendarAn appointment disappeared from my calendar after I added it.
- How to Troubleshoot a Customer's Appointment Not Showing Up on the CalendarLearn how to identify and fix common reasons why a customer’s appointment does not appear in the calendar even though it exists in the system.
- Desktop Notifications & How They WorkLearn how to understand and manage the different notification types available in ZenMaid.
- How to share your Google calendar
- How Your Cleaners Can Add Notes and Where to Find ThemLearn how to locate and review the notes your cleaner leaves on an appointment within ZenMaid.
- How to Track and Pay for Drive Time and Mileage in ZenMaidLearn how to track and pay drive time and mileage in ZenMaid to ensure accurate payroll and fair compensation for your cleaning staff.
- How Much Does ZenMaid Cost?Learn how to understand ZenMaid's pricing plans, compare features across Starter, Pro, and Pro Max tiers, and choose the right plan for your cleaning business.
- How to Refer a Friend and Earn Rewards in ZenMaidLearn how to use ZenMaid's referral program to share your unique link, track referrals, and earn a $50 credit when a referred cleaning business makes their first payment.
- How To Update Your ZenMaid Email and PasswordLearn how to update your login email and password in ZenMaid, and what to expect after making changes to your account credentials.
- How to Use Work Items to Automatically Set a Fixed PriceLearn how to automatically apply a pre-set, fixed price to one-time or non-recurring appointments.
- How to Locate or Recover Your ZenMaid Login CredentialsLearn how to locate your ZenMaid login email, reset your password, and keep your account secure, with steps to contact ZenMaid Support if you still need help accessing your account.
- How to Add an Address Not Recognized by Google Maps
- How to Create Non-Cleaning-Related Appointments
- What is ZenMaid's Privacy Policy?
- How to Refresh Your ZenMaid Mobile AppThis guide covers how to refresh your ZenMaid Mobile App to sync updates from the desktop, including methods for resetting app permissions, updating the calendar, and clearing the cache to…
- How to Use ZenMaid For Multi-Location AccountsLearn how to manage multiple ZenMaid accounts across locations using browser profiles in Chrome or Edge, since ZenMaid is designed for one account per location.
- How to Clear iPhone Cache For The ZenMaid AppHow to clear cache on iPhone for apps