Additional Resources
Browse additional resources to help owners and admin users streamline and scale their operations with ZenMaid.
What information do we need to upload your customers, cleaners and appointments into ZenMaid?
Emails & SMS Communications
Articles relating to Emails & SMS Communications
Wildcards that do not work with Appointment reminder Email & Text templates
Wildcards that do not work with Work Order Email & Text templates
Wildcards that do not work with Customer Cancellation Notice Email & Text templates
Wildcards that do not work with Employee Cancellation Notice Email & Text templates
Merge Fields / Template VariablesAdd merge fields into your email and text message templates
Wildcards that do not work with Booking Confirmation Email & Text templates
Wildcards that do not work with OMW Text templates
Wildcards that do not work with Appointment Confirmation Email templates
Wildcards that do not work with Come Back Email templates
Wildcards that do not work with Appointment Follow-Up Email templates
Variables that do not work with Estimate Email templates
Variables that do not work with Estimate Confirmation Email templates
Wildcards that do not work with Invoice Email templates
How to Recover Deleted DataIf data is accidentally deleted, there are a few steps to recover some, if not all the data.
Double Tax Troubleshooting
How to Turn on GPS for ZenMaid on Android
How to turn on GPS for ZenMaid on iOSLearn how to enable the GPS location for your ZenMaid app on iOs devices.
An Existing Appointment Does Not Show On The CalendarI added an appointment to my calendar but it does not show
Troubleshooting: Customer's appointment not showing up on the calendarAppointment created for a contact is not showing in the calendar.
Team Colors Not Displayed as Expected
How To Set Up Notifications To Work On The ZenMaid Mobile App
Desktop Notifications & How They Work
What Happens After Deleting Data From Your Account
Points to Note About Tax
How to share your Google calendar
How to Tell Contact and Appointment Custom Fields ApartLearn the difference between an Appointment Custom Field and a Contact Custom field
How Your Cleaners Can Add Notes and Where to Find ThemHow to find notes left by your cleaners about an appointment.
Where to Find Quality Driven Software-Friendly (QDS-Friendly) Appointment Export Feature
How to Track and Pay for Drive Time and Mileage in ZenMaid
How Much Does ZenMaid Cost?
How to Refer Someone to ZenMaid and Earn Rewards
How To Update Your ZenMaid Email and Password
How to Use Work Items to Save a Rate for a Non-Recurring Appointment
How to Locate or Recover Your ZenMaid Login Credentials
How to Add an Address Not Recognized by Google Maps
How to Create Non-Cleaning-Related Appointments
What is ZenMaid's Privacy Policy?
How to Refresh Your ZenMaid Mobile AppThis guide covers how to refresh your ZenMaid Mobile App to sync updates from the desktop, including methods for resetting app permissions, updating the calendar, and clearing the cache to…
How to Use ZenMaid For Multi-Location Accounts
How to Clear iPhone Cache For The ZenMaid AppHow to clear cache on iPhone for apps