This article explains how Work Order Email and Text templates work and outlines which wildcards are unsupported so you can avoid missing information in your Work Order Email and Text templates.

From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.

In the Cleaners communications section, locate Work Orders and click Edit in either the Email or Text column to customize the templates.

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{booking.first_name}}

{{booking.price}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{booking.full_name}}

{{booking.my_company_phone_number}}

{{appointment.company_name}}

{{appointment.company_phone_number}}

{{appointment.website}}

{{appointment.facebook}}

{{booking.address_alt}}

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{booking.first_name}}

{{booking.price}}

{{appointment.customer_notes}}

{{appointment.notes}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{booking.full_name}}

{{booking.my_company_phone_number}}