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Variables That Do Not Work With Appointment Reminder Email and Text Templates

Learn where to set up Appointment Reminder Email and Text templates, and identify which variables are not supported.

Jorge Sardinha avatar
Written by Jorge Sardinha
Updated over 2 weeks ago

Summary

  • Here is how you can set up your Appointment Reminder Email and Text templates.


Setting Up Appointment Reminder Templates

  • From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.

  • In the Customer Communications section, locate Appointment Reminder and click Edit in either the Email and SMS columns to customize the templates.


Unsupported Wildcards

Wildcards That Do Not Work With Appointment Reminder Email Templates

  • {{invoice.venmo_username}}

  • {{invoice.custom_payment_link}}

  • {{appointment.sales_tax_percentage}}

  • {{appointment.hashed_customer_items[:vat_number]}}

  • {{booking.first_name}}

  • {{booking.price}}

  • {{appointment.number}}

  • {{assignment.eta_sentence}}

  • {{booking.full_name}}

  • {{booking.my_company_phone_number}}

  • {{booking.address_alt}}


Wildcards That Do Not Work With Appointment Reminder Text Templates

  • {{invoice.venmo_username}}

  • {{invoice.custom_payment_link}}

  • {{appointment.sales_tax_percentage}}

  • {{appointment.hashed_customer_items[:vat_number]}}

  • {{booking.first_name}}

  • {{booking.price}}

  • {{appointment.customer_notes}}

  • {{appointment.notes}}

  • {{appointment.work_items_}}

  • {{appointment.number}}

  • {{assignment.eta_sentence}}

  • {{booking.full_name}}

  • {{booking.my_company_phone_number}}


Keywords

  • Email Templates

  • Text Templates

  • Wildcards

  • Appointment Reminder

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