This article explains how Booking Confirmation Email and Text templates work and outlines which variables are unsupported so you can avoid missing in your messages.

From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.

In the Customer Communications section, locate Booking Confirmation and click Edit in either the Email or Text column to customize the templates.

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{appointment.company_name}}

{{appointment.company_phone_number}}

{{appointment.website}}

{{appointment.facebook}}

{{appointment.logo}}

{{appointment.logo150px}}

{{appointment.logo300px}}

{{appointment.logo450px}}

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{booking.first_name}}

{{appointment.customer_notes}}

{{appointment.notes}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{booking.full_name}}

{{booking.my_company_phone_number}}