This article explains how OMW (On My Way) Text templates work and outlines which variables are unsupported so you can avoid missing or incorrect information in your messages.

From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.

In the Customer Communications section, locate OMW (On My Way) and click Edit in the Text column to customize the template.

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{booking.first_name}}

{{booking.price}}

{{appointment.customer_notes}}

{{appointment.notes}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{booking.full_name}}

{{booking.my_company_phone_number}}