This article explains how the Come Back Email template works and outlines which variables are unsupported so you can avoid missing or incorrect information in your messages.

From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.

In the Customer Communications section, locate Come Back and click Edit in the Email column to customize the template.

{{invoice.venmo_username}}

{{invoice.custom_payment_link}}

{{appointment.sales_tax_percentage}}

{{appointment.hashed_customer_items[:vat_number]}}

{{booking.first_name}}

{{booking.price}}

{{appointment.work_items_}}

{{appointment.number}}

{{assignment.eta_sentence}}

{{booking.full_name}}

{{booking.my_company_phone_number}}

{{booking.address_alt}}

{{appointment.logo}}