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Emails & SMS Communications

This collection explains how to set up, send, and manage email and text message communications in ZenMaid.

Editing FontsThis article shows how you can edit fonts in the emails sent from ZenMaid
How To Send and Schedule an Estimate on ZenMaidLearn how to schedule an in-house estimate appointment (walkthrough) or send a quote/estimate email without a walkthrough.
How to Automate Sending of Come Back Email
How to add clickable links to your automated emailsThis article will help you embed links in your emails to direct your customers to web pages, google surveys, Terms and Conditions, etc.
How to Send an OMW Text NotificationHere's how you and your cleaners can send an OMW text notification to your customers.
Email Templates in ZenMaid
How to Add Social & Review Links to Email TemplatesLearn how to link your social media accounts and/or review platforms to your email templates in ZenMaid.
How to Notify Your Cleaner About Cancelled Appointments via Email and Text
How to Edit OMW Text Template
How to Use Come Back Emails to Reach Customers or Leads Without Prior Appointments
Adding/Removing Calendar Invite in the Appointment Reminder Email TemplateLearn how to include/exclude a calendar invitation to your appointment reminder template.
Disabling Automated Email and SMS Notifications for Individual CustomersLearn how to disable certain customers from receiving automated emails and/or texts.
Can Customers and Cleaners Respond to ZenMaid SMS Notifications?
How to Add Sales Tax in ZenMaid Appointments
How to Turn On/Off Automatic Emails And Texts
How To Use The Google Calendar Invite Feature
How to Manually Send Texts and EmailsLearn how to manually send texts or emails to your customers.
How to Turn Off Text and Email for an Individual Customer
How to Set Up The Time Your Texts and Emails Are Auto-Sent OutTurn on communication automation
How to Automate the Sending of Appointment Reminders
SMS Templates in ZenMaid
How to Send/Resend Appointment Confirmation
How to Attach Documents in Email TemplatesLearn how to attach documents to your ZenMaid automated email templates.​
How to Edit Email and SMS Templates