Summary
This article explains how to update the date and time for automated text and email notifications. You’ll learn where to access notification settings, how to edit individual templates, and how to save changes to ensure communications are sent at the correct time.
Side Note
Click the GIF in the article to view it in full screen.
Important
Templates can only be scheduled using the preset timing options listed below. Custom send times (such as 15 minutes before an appointment) are not supported.
Never
One Day Before Appointment
Two Days Before Appointment
Three Days Before Appointment
Four Days Before Appointment
Five Days Before Appointment
Six Days Before Appointment
One Week Before Appointment
Accessing the Email and SMS Notifications Page and Updating Text and Email Notification Timing
Accessing Notification Settings
From your ZenMaid Dashboard, go to Settings, then under Features, select Email and SMS Notifications.
Choosing A Notification Template
In any of the sections, locate an email or SMS template and click Edit in either the Email or SMS column to customize the templates.
Choose the specific template, such as an Appointment Reminder.
Updating The Send Date Or Time
Head to the When to send section.
Select the specific date and time you want the email or SMS to be sent.
Click Save after updating the template.
Side Note
Changes take effect immediately after saving, so make sure the timing is correct before proceeding.
Keywords
Update Time For Text
Update Time For Email
Change Time For Text
Change Time For Email
Update Date For Text
Update Date For Email
Change Date For Text
Change Date For Email
Turn On Emails
Turn On Texts
Turn On Communications
Communication Automation