Summary
This article explains how to attach documents or insert shareable links into ZenMaid email templates. It also explains which templates support PDF attachments.
Side Note
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Accessing the Email and SMS Notifications Page
Attaching A Document To Your Template
Important
These templates include a PDF attachment:
Cleaner Cancellation Notice
Appointment Confirmation
Appointment Follow-Up
Service Rating
Appointment Cancellation Notice
Come Back
Property Manager Marketing
Real Estate Marketing
Booking Confirmation
Estimate
Estimate Confirmation
These templates do not include a PDF attachment:
Work Order
Invoice Notification
On the Email and SMS Notification page, scroll down to find the template where you want to add the attachment.
Click the status box (e.g., “Not sent” or “Sent semi-automatically”) under the Email column to open that template.
The email template will open. Scroll down and select Add Attachments.
In the pop-up window, choose the document you want to attach.
Once it's added, click Save to apply your changes.
Obtaining a Link For Your Email Template
Important
When sharing documents through a link, make sure to:
1. Ensure your document is stored online (e.g., Google Drive, Dropbox).
2. Confirm link-sharing permissions are set to allow recipients to view or download.
Obtain the shareable link of the document you want to share and copy it.
If you're using Google Drive to store files online, go to your Google Drive and create the document you want to attach.
If the file has already been uploaded, click on the “Share” button.
Choose your preferred sharing option, click Copy link, then click Done.
Attaching The Link to Your Email Template
From the Email and SMS Notifications page, return to the ZenMaid email template where you want to add the link.
In the email body, type the text you want to turn into a link for your document.
Highlight the text, then press Ctrl + K on Windows or Cmd + K on Mac.
You can also click the link button.
A new window will appear where you can paste your document URL.
Lastly, click on the Save button.
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ZenMaid Templates
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