This guide shows how to cancel a single appointment within a recurring series for a customer without canceling the entire series.

Cancelling a single appointment only removes that date. The recurring service will continue as scheduled unless you cancel the full series separately.

From your Dashboard, go to Calendar View.

Locate the appointment you want to cancel.

Click on the appointment.

Click the Status drop-down.

Select Cancelled.

Locate the appointment you want to delete.

Click on the appointment.

Next, click Actions.

Lastly, click Delete.

Be sure to choose Only this appointment.

If the appointment has a cleaner assigned, setting the appointment status to canceled will trigger a new pop-up asking whether you want to notify the customer or the cleaner.

Once cancelled, the appointment will no longer appear on the calendar.

Cancelled appointments are hidden by default to keep your calendar clean.

To cancel or delete the entire recurring service, please check out this step-by-step walkthrough: