Summary
With the availability feature, you will be able to:
Set and manage availability for each cleaner on your team
Easily schedule time off for cleaners, whether it's a full day or specific hours
Add notes or comments to time-off entries to provide context or reasons (e.g., vacation, sick leave)
Helps ensure accurate scheduling by preventing bookings during unavailable times
Streamlines communication and reduces scheduling conflicts within your team
Accessing the Cleaners Availability Feature
From the ZenMaid Dashboard, hover your cursor over the Cleaners icon and select Cleaners availability.
You can also access the Cleaner Availability page directly from any cleaner, contractor, or office manager profile.
Entering Working Hours
Click on the Edit Working Hours button.
This will open a weekly schedule. Here, you're able to set the available working hours for each cleaner by clicking, dragging, and dropping.
Once you've set the hours, click on Save Changes. The Cleaner Availability page serves as the central hub where you can manage all cleaners’ working schedules effectively. It provides a comprehensive overview of current schedules, allowing for seamless updates to ensure accurate scheduling.
This will open a weekly schedule. Here, you're able to set the available working hours for each cleaner by clicking, dragging, and dropping.
Once you've set the hours, click on Save Changes.
Entering Time Off Hours
Click on Edit Time Off.
Similar to setting working hours, you can drag and drop to select the time off for each cleaner. You'll also be able to see the Available hours you previously selected
After setting the time off, click on Save Changes.
Checking the availability on your calendar
To view the cleaners' availability in your calendar, navigate to the calendar view through the Appointments icon.
At the top of each day, you'll find a banner displaying the open hours depending on the cleaner's availability
If you hover over the banner, you will see a drop-down displaying each cleaner's availability and time off hours
🟥 Indicates time off hours
🟩 Indicates available hours
🟨 Indicates scheduled hours
You can also schedule an appointment directly from this dropdown by clicking on an available slot for any cleaner
Troubleshooting Availability Issues & Notes
Troubleshooting
If a cleaner remains marked as 'Not Available' after updating their working hours:
Double-check that your updates have been properly saved
Verify that the cleaner's availability settings align with your intended schedule
Revisit their working hours on the Cleaner Availability page and make any necessary adjustments
Notes
Currently, contractors or Cleaners can't update their own availability.
Currently, contractors or cleaners can't request time off directly from their account. Everything needs to be manually set up by the Owner of the account.
Keywords
Availability
Scheduling
Time Off
Working Hours
Calendar View
Availability Notes
Drag And Drop
Save Changes
Appointment Booking
Availability Banners
Color-Coded Hours
Troubleshooting
Manual Updates
Owner-Only Access








