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How To Send and Schedule an Estimate on ZenMaid

Learn how to schedule an in-house estimate appointment (walkthrough) or send a quote/estimate email without a walkthrough.

Jorge Sardinha avatar
Written by Jorge Sardinha
Updated over 2 weeks ago

Summary

  • Here's how you can schedule an estimate appointment for a contact in your ZenMaid and send them the estimate information as well.

Important

  • Confirm if the appointment is for an in-person walkthrough or a quote-only email.

  • If your account does not show “Estimate” as an appointment status, you’ll need to create it first (see steps below).

  • Currently, ZenMaid only allows you to assign one of four built-in statuses to contacts: Lead, Recurring Customer, One-Time Customer, or Former Customer.

Side Note

  • Select any GIF or image to view it in full screen.


Setting Up The “Estimate” Appointment Status

  • Go to Settings, then select Appointment Status under Scheduling.

  • Click Add New Status and name it Estimate.

  • Click the O+ icon and enable:

  • Show By Default In Calendar

  • Use To Calculate Scheduling Conflicts

  • Disable automatic tracking for:

Work Order

Payroll

Revenue

Late Clock In/Out

(This keeps customers as “Leads” until they schedule an active cleaning.)

  • If a work order is still needed, select the "Put in work orders".

  • Drag the Estimate status below “Active” using the up/down arrows so “Active” remains the default.

  • Do not forget to click Save changes.


Creating An Estimate Appointment Or Quote

  • Create A New Customer.


  • Create A New Appointment for the customer using the date and time of the walkthrough or the requested cleaning date.


  • Add details to Custom Fields and include the estimated price if applicable.


  • In the Appointment Status dropdown, select Estimate for an in-house walkthrough.


Sending The Estimate Email Or Appointment Confirmation

  • Open the appointment you created.

  • Click the Actions button → select Send Email.

  • In the pop-up, choose the Estimate Confirmation email template.

  • Click Generate Email.

  • Review and edit the content:

1. Estimate Appointments: Include date, time, and address confirmation.

2. Quotes/Estimates: Include pricing and service details. Use wildcards to auto-fill data.


Optional read:


  • Click Send Email to deliver the confirmation.


Additional Information

  • If you'd like to send an estimate without creating an appointment, you may follow the instructions in this process:


Keywords

  • Send An Estimate Email

  • Schedule An Estimate Appointment

  • Send A Quote Through ZenMaid

  • Create An Estimate Appointment

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