Summary
This process outlines the steps you can take to manually edit the clock-in and clock-out times for your cleaners. This is particularly useful in situations where a cleaner forgets to clock in or clock out during an appointment, or if there is an error in the recorded times. By adjusting these times, you can ensure that the records accurately reflect the hours worked, which is important for payroll, reporting, and maintaining accurate schedules.
Managing clocked times in ZenMaid is essential for ensuring payroll accuracy and operational efficiency. The ability to edit clock-in and clock-out times helps resolve issues such as forgotten entries or timing errors.
Important
Always review your appointments and time entries for any corrections needed. This keeps your time-tracking records accurate and up to date.
Editing a time in Time in and out locks it and stops the cleaner's clock-in or clock-out from replacing it. When a cleaner is expected to start or finish at a different time, change the appointment's time instead.
Unassigning a cleaner permanently deletes their clock-in and clock-out for that appointment.
Hover over the globe icon next to a time to see the cleaner's real clocked time after an edit.
Accessing an Appointment to Update Clocked Times
From your ZenMaid Dashboard, you can select any Scheduling View
Select the appointment that you want to edit the cleaner's clock-in/clock-out times.
Once the appointment sidebar appears, locate the Cleaners section.
Click on the Time in and out button.
A pop-up will appear where you can modify In and Out times for each of the cleaners assigned to the appointment you previously selected.
After you've made your changes, click on Save.
After you save, a hand icon appears next to the name of each cleaner whose time in or time out was changed.
Hover over the hand icon to see when the times were edited. You can also hover over a changed time to see when that specific time was edited.
Unlocking an Edited Time in Payroll
Open the payroll that contains the appointment and click View and Edit.
Click the cleaner's name.
Find the appointment and click Edit to open the Set Pay Rate for [cleaner] window.
Under Pay [cleaner] from, choose Clocked in. Under Pay [cleaner] until, choose Clocked out.
Click Update pay.
Side Note
This only works if the payroll has not been approved yet and the cleaner is paid hourly.
After unlocking, the cleaner's clocked times show again, and later clock-ins and clock-outs will update them.
Additional Information & Troubleshooting
Unassigning a cleaner deletes their clock-in and clock-out for that appointment. This cannot be undone. If you assign them again, their times start from the appointment's scheduled times, and any manual changes are gone.
If clock-in and clock-out times were logged on the wrong appointment, you cannot clear them from the appointment. Cancel the appointment so it is not included in new payrolls, then create a new appointment for the correct time. If the appointment is already in a payroll, open that payroll and unlink it from the cleaner's payroll entry.
Changing the appointment time does not lock anything, so a cleaner's clock-in still shows. A time that was already locked moves to the new appointment time and stays locked.
Time in and time out lock separately. If you only change the time in, the time out still updates when the cleaner clocks out.
Keywords
Edit the clock-in time
Edit clock-out time
Adjust cleaner time entries
How to update cleaner hours
Appointment time edit
Change clocked time
Fix clock-in/out
Manually edit cleaner times
Scheduling edit time
Override clocked time
Correct cleaner hours
Time in and out button
Time in and out locked
Clock-in not showing
Clock-in not updating
Unlock clocked time
Unassign cleaner clock data deleted
Globe icon clock-in
Hand icon
Set pay rate clocked in
Expected arrival time
Reschedule appointment time
Unlink appointment from payroll





