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How to Edit a Cleaner's Clock-In and Clock-Out Times

Learn how to manually edit cleaner clock-in and clock-out times in ZenMaid to correct forgotten entries or timing errors and keep payroll and scheduling records accurate.

Written by Natalia

Summary

  • This process outlines the steps you can take to manually edit the clock-in and clock-out times for your cleaners. This is particularly useful in situations where a cleaner forgets to clock in or clock out during an appointment, or if there is an error in the recorded times. By adjusting these times, you can ensure that the records accurately reflect the hours worked, which is important for payroll, reporting, and maintaining accurate schedules.

  • Managing clocked times in ZenMaid is essential for ensuring payroll accuracy and operational efficiency. The ability to edit clock-in and clock-out times helps resolve issues such as forgotten entries or timing errors.

Important

  • Always review your appointments and time entries for any corrections needed. This keeps your time-tracking records accurate and up to date.

  • Editing a time in Time in and out locks it and stops the cleaner's clock-in or clock-out from replacing it. When a cleaner is expected to start or finish at a different time, change the appointment's time instead.

  • Unassigning a cleaner permanently deletes their clock-in and clock-out for that appointment.

  • Hover over the globe icon next to a time to see the cleaner's real clocked time after an edit.


Accessing an Appointment to Update Clocked Times

  • From your ZenMaid Dashboard, you can select any Scheduling View

  • Select the appointment that you want to edit the cleaner's clock-in/clock-out times.

  • Once the appointment sidebar appears, locate the Cleaners section.

  • Click on the Time in and out button.

  • A pop-up will appear where you can modify In and Out times for each of the cleaners assigned to the appointment you previously selected.

  • After you've made your changes, click on Save.

  • After you save, a hand icon appears next to the name of each cleaner whose time in or time out was changed.

  • Hover over the hand icon to see when the times were edited. You can also hover over a changed time to see when that specific time was edited.


Unlocking an Edited Time in Payroll

  • Open the payroll that contains the appointment and click View and Edit.

  • Click the cleaner's name.

  • Find the appointment and click Edit to open the Set Pay Rate for [cleaner] window.

  • Under Pay [cleaner] from, choose Clocked in. Under Pay [cleaner] until, choose Clocked out.

  • Click Update pay.

Side Note

  • This only works if the payroll has not been approved yet and the cleaner is paid hourly.

  • After unlocking, the cleaner's clocked times show again, and later clock-ins and clock-outs will update them.


Additional Information & Troubleshooting

  • Unassigning a cleaner deletes their clock-in and clock-out for that appointment. This cannot be undone. If you assign them again, their times start from the appointment's scheduled times, and any manual changes are gone.

  • If clock-in and clock-out times were logged on the wrong appointment, you cannot clear them from the appointment. Cancel the appointment so it is not included in new payrolls, then create a new appointment for the correct time. If the appointment is already in a payroll, open that payroll and unlink it from the cleaner's payroll entry.

  • Changing the appointment time does not lock anything, so a cleaner's clock-in still shows. A time that was already locked moves to the new appointment time and stays locked.

  • Time in and time out lock separately. If you only change the time in, the time out still updates when the cleaner clocks out.


Keywords

  • Edit the clock-in time

  • Edit clock-out time

  • Adjust cleaner time entries

  • How to update cleaner hours

  • Appointment time edit

  • Change clocked time

  • Fix clock-in/out

  • Manually edit cleaner times

  • Scheduling edit time

  • Override clocked time

  • Correct cleaner hours

  • Time in and out button

  • Time in and out locked

  • Clock-in not showing

  • Clock-in not updating

  • Unlock clocked time

  • Unassign cleaner clock data deleted

  • Globe icon clock-in

  • Hand icon

  • Set pay rate clocked in

  • Expected arrival time

  • Reschedule appointment time

  • Unlink appointment from payroll

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