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First, a quick note from our founder:
Hey there! Amar here.
When I sat down to write this year-end review, I couldn’t help but smile. 2024 has been incredible for the ZenMaid community. Our customer base has grown larger than ever, we’ve welcomed awesome new team members, and we’ve added more features to ZenMaid than any year before.
But you know what makes me proudest? Seeing how cleaning business owners like you are using these tools to build successful, peaceful cleaning businesses.
Here’s a snapshot of what we accomplished together in 2024.
Table of contents
Game-Changing Features We Added in 2024
The Big Three 🌟
1. Instant Search lets you find anything in your ZenMaid in less than a second – no more clicking through multiple pages or trying to remember where things are.
2. The Spot Finder helps you see exactly where you can add new recurring clients, check future availability, and avoid scheduling headaches – all right from your calendar view.
3. Service Ratings lets you automatically send rating requests after every cleaning. And, you control exactly when these go out.
Quality of Life Improvements
We also added a bunch of smaller features that make your easier:
- Track team birthdays and work anniversaries with ‘Celebrations’
- Add backup payment methods for your account
- Attach files to emails right in ZenMaid
- Manage tasks and appointments on mobile
- See client contact info right in the sidebar
- Switch between recurring services easily
- Earn money with our referral program
- Monitor your coupon performance
As a fun, festive addition, we made auto-generated Winter Holiday and Valentine’s Day cards you can share with your community on social media.
The Numbers That Blew Us Away 🤯
Ready for some mind-boggling stats? Here’s what the ZenMaid community achieved in 2024:
- You cleaned for over 2.3 million clients worldwide
- Welcomed 560,648 new clients to your cleaning businesses
- Scheduled a total of 5.4 million cleaning appointments
- Generated over $1.1 billion in tracked customer revenue
- Earned 9,382 five-star service ratings (in just four months since launching the new feature!)
- ⭐ ZenMaid welcomed 4,100 new cleaning businesses to the ZenMaid family this year.⭐
Awesome Customer Stories from 2024
This year, we had the privilege of sharing some truly inspiring stories from cleaning business owners. Here are a few that stood out:
Single Mom Builds Six-Figure Business in Just 12 Months
Simone Angell launched House Mum as a newly single mom of 5 kids. Within one year, she grew her house service business to serve over 100 regular clients with a team of 15 staff members.
“I wanted moms to experience flexibility in the workplace,” Simone explains. “I wanted them to be able to get paid for their skills, while also being able to pick up their kids from school or go to a school performance in the middle of the day without feeling guilty.”
Today, she runs her entire operation with just herself and a 10-hour-per-week admin assistant.
📚 Read Simone’s full story here.
Crisis to Comeback: Custom Maids’ Story
When Custom Maids had to lay off 75 cleaners during the pandemic, they used the downtime to rebuild smarter. By streamlining their operations, they:
- Reduced admin staff from 5 to 3 employees
- Saved an estimated $60,000-$80,000 annually
- Created a more efficient, sustainable business model with ZenMaid
The Million-Dollar Formula: Washe Cleaning’s Success
The three partners at Washe Cleaning prove that starting with the right automated systems pays off.
“In 2021, our first year when we implemented automation [with ZenMaid], our revenue was a bit over $165k. Now our projection is to close 2024 at $1 million,” shares Dayane, their CMO.
A Simple Change, Big Results
Cheryl Hajjar of Maid Brite Cleaning discovered that better route planning could dramatically impact revenue. By optimizing her team’s schedules, she:
- Cut drive time between houses by 50%
- Added an extra house to each team’s daily schedule
- Increased annual revenue by $75,000
📚 Read Chery’s full story here.
Content You Loved in 2024
We doubled down on creating helpful resources for cleaning business owners. Here’s what resonated most with you:
Top Blog Posts
- How to Market a Cleaning Business: 10 Strategies that Actually Work
- The Easy Guide to an Automated Cleaning Business
- How to Charge for Residential Cleaning Services
- How to Bid for Commercial Cleaning Contracts [Formula Included]
Most-Watched YouTube Videos
1. The Clear Choice: Standing Out in a Sea of Options
2. How to Manage Your Money as a Maid Service Owner
3. Pricing For Profit by Debbie Sardone
Fan Favorite on Instagram
Our most shared Reel: “Things we “love” about running a service…”
New Resources in 2024
- Monthly Q&A Series: Join Stephanie Pipkin in our Facebook Mastermind to get your questions answered live.
- YouTube Webinar Series: Watch Carolyn Arellano break down the essentials of running a successful cleaning business
- The #1 Cleaning Business Newsletter: Join 20,0000 people in our newsletter community and get weekly strategies delivered straight to your inbox
- Free Resource Library: Access templates, guides, and tools to grow your cleaning business
Where to Stay Connected
Did you know that we’re (almost) everywhere online? Follow us for daily tips and updates:
What You Said About ZenMaid in 2024
Before we wrap up 2024, we wanted to share some of the messages that made our team smile this year. There’s nothing better than seeing how automation helps real cleaning business owners take back their time and grow their companies. Here’s what you had to say:
QUICK TIP FROM THE AUTHOR
Simplify and enjoy your scheduling with a scheduling software made for maid services
- Have a beautiful calendar that's full but never stressful.
- Make your cleaners happy and provide all the information they need at their fingertips.
- Convert more website visitors into leads and get new cleanings in your inbox with high-converting booking forms.
- Become part of a community of 8000+ cheering maid service owners just like you.
Start your FREE ZenMaid trial today and discover the freedom and clarity that ZenMaid can bring to your maid service! Start your FREE trial today
Looking Ahead to 2025
Thank you for a great year! Every feature we launched, every customer who joined the community, and every improvement we made this year was inspired by conversations with you – the cleaning business owners who trust us to help run their companies.
We’re not just building software; we’re supporting real people who work incredibly hard to build successful cleaning businesses and provide opportunities in their communities. Your success stories, feedback, and even your feature requests help us create better tools for the entire cleaning industry.
Happy Holidays, and stay tuned for an even more amazing 2025!!
PS – We can’t tell you exactly what we’re launching in 2025, but let’s just say it rhymes with “hecklists.” 😉
