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Why Cleaning Businesses Fail (and How to Succeed)

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Last updated on February 11 2025
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Tips and advice shared here, have helped us grow our own maid services. With eight current and former cleaning business owners in our team, including our CEO and founder Amar, we know the maid service industry inside and out.
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Running a cleaning business isn’t always smooth sailing. As the founder of ZenMaid, I’ve watched thousands of maid service owners face seemingly insurmountable challenges – and I’ve noticed a clear pattern in what separates those who succeed from those who don’t.

The Universal Truth About Entrepreneurship

Let me share a recent conversation I had with a fellow entrepreneur friend. He was dealing with a business problem that felt overwhelming, and it reminded me of countless discussions I’ve had with maid service owners over the years.

Here’s the thing: at our core, entrepreneurs are essentially professional problem-solvers.

Think about New York City, where roughly 1,000 cleaners decide to start their own maid service every month. Some start solo, others bring in friends to help. But regardless of how they begin, every single one of these aspiring business owners will face similar challenges.

They’ll all eventually encounter a client who won’t pay. They’ll all have that uncomfortable cleaning situation. They’ll all hire that perfect-on-paper employee who doesn’t show up on day one. These experiences are universal in our industry.

But here’s what’s fascinating: every successful maid service owner you know has faced these exact obstacles – and figured out how to overcome them. The only difference between those who make it and those who don’t? The successful ones didn’t quit.

I’ll let you in on a secret about ZenMaid: more talented entrepreneurs could have probably built this company in half the time it took me. When we started developing our software in 2013, several other talented founders were working on similar solutions. The only reason we’re still here, still serving maid service owners, is simple – we kept showing up. We didn’t quit.

So the next time you’re feeling frustrated by your daily business challenges, remember this: these obstacles are actually eliminating your competition. Every problem you solve puts you one step closer to success. And I promise you, in a couple of years, today’s biggest headache will seem laughably small.

That’s what we get paid for as entrepreneurs – solving problems and staying in the game long enough to see our vision through. Keep pushing forward, fellow cleaning business owners.

The only way to fail is to quit.

QUICK TIP FROM THE AUTHOR

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