You can have creative ads and big marketing campaigns, but when it comes to your reputation, your customers are in control. Their opinions about the quality of your service create your reputation. If you’re not regularly getting and sharing positive customer reviews, you’re missing a huge marketing…
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Do you want to achieve extraordinary success in your cleaning business? Did you know that 93% of all cleaning businesses never achieve revenues of $500,000 a year? Less than 10% ever reach a million dollars in annual sales. Why is success in the cleaning business so hard…
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We’re excited to announce the most recent addition to the ZenMaid leadership team! We’ve grown massively (literally 10x) over the past 4 years and it’s high time ZenMaid had a team member dedicated to our marketing efforts. Heather Pollock will be taking over our growth department as…
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Whether you’ve recently launched your maid service or you’ve been around for decades, training new cleaners can be one of the most challenging parts of running your business. You’re not alone if you’ve invested in training only to see your new employees quit after a day or…
Read More »As most of you are aware, ZenMaid had a mobile app outage last month (June 2021) that lasted through a weekend and into Monday morning. We are aware this caused severe issues for some of our users and was unnecessarily inconvenient for many more. This post will…
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The concept of social proof has been around since way before marketers were capitalizing on it. It is deep-rooted in human behavior and has been part of marketing and sales since the beginning. But more recently, it’s become a go-to resource for getting more leads and sales….
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Churn is a common problem for even the most successful cleaning business. Having a consistent stream of new clients is exciting and a great sign that you’re doing something right to attract new customers. But as your business continues to grow, one of the next steps you…
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We know you’re probably sick of hearing about how you need systems to grow your business. Well, there’s a reason it was a recurring theme of last year’s Maid Summit. Having the right systems in your business is what will take it to the next level. It’s…
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Many maid service owners train their staff well, but once they start the job, they notice that some things begin to go wrong. This usually happens when you don’t immerse your new employees in the type of work they will be doing once they start. It’s much…
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You might read the title of this post and think, “what are the five love languages and what do they have to do with a cleaning business?” Incorporating more emotion-based feedback and communication into your team culture can help keep your employees more engaged and nurture your…
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ZenMaid exists to make maid services like yours successful. We started by creating the simplest scheduling software for your maid service. Now we contribute to the industry with events like the Maid Summit, communities of #zenmaiders like the ZenMaid Mastermind on Facebook, and amazing free content like you'll find on this very page. Learn More
