Filthy Rich Cleaners Podcast E18: Answering Your Burning Questions (Childcare, Drug Testing, Call-Outs & More!)

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Introduction

Coming up next on the Filthy Rich Cleaners podcast: “I don’t care about marijuana, the fact that it’s legal in a lot of states – it’s none of my business. I am libertarian. That ain’t none of my business.”

From your first dollar to your first million, welcome to the Filthy Rich Cleaners podcast presented by ZenMaid. Join your host, Stephanie Pipkin, founder of Serene Clean as she shares proven tips, tricks and hard earned lessons. Whether you’re just starting out or ready to scale, get ready to discover how to build your own cleaning empire. Let’s roll up our sleeves and dive in.

Addressing Your Questions

Stephanie: Hey guys, welcome or welcome back to the Filthy Rich Cleaners podcast. I’m your host, Stephanie Pipkin, and it is a glorious, beautiful Monday morning. I’m watching the squirrels frolic in the tree in front of my computer desk, and I thought I would take the opportunity to answer a bunch of your questions that you have left on either the podcast episodes, a couple that I saw just overarchingly, either on social media, on one of our reels, or in the ZenMaid mastermind, because I want to make sure that I’m giving you guys the information that you are craving.

And you may be wondering, “Who is this lady and why does she know anything?” And that would be a legitimate question, and I ponder that myself a lot, actually, but I own Serene Clean. I’ve grown my cleaning business in rural Western Wisconsin, from zero to going to hit 1.5 million a year in revenue this year, and we are just shy of six years in business. So I have learned a thing or two, and I want to share those things with you guys.

So today we’re going to be talking about childcare and office, my potentially controversial takes on drug testing staff members, as well as hourly rates when you don’t estimate correctly, and how do you handle call outs on a solo cleaner model, and some other questions as well potentially, if we have time.

Childcare in the Office

So let’s hit it. Episode 11 with Neil T Brewer asked, “How does the child care work for your office? Did you have to get kind of like a daycare licensing? How does that work? I’m intrigued. And if I get to the point where I can have an office, I wouldn’t mind offering that either.”

Great question, and I love that you are thinking of your future employees’ life balance and family needs. Because for us, one of our core values is family first, and this is why this prompted this situation altogether.

So in that episode, I kind of briefly described what we do there. I’ll go into a little more detail here. So we have, I guess, pretty much since the beginning of the business, as long as we’ve had an office, even when it was small, if a staff member for some reason could not handle their children – like, say, their babysitter called out, or there is a two hour delay for school – and they can’t come to their jobs because of that, it is very advantageous for us to allow the kids to be in the office. Then our cleaning techs can clean.

And so we have, pretty much historically, always had an area of the office where there’s a bunch of toys, there’s a rug, there’s a TV set up for them that they can play and frolic and do their thing. We’ll have tables with markers and stuff to color. And now in our current office, we literally have a whole separate room that’s a playroom. There is a couch in there, there’s, I think, a crib in there. There’s a TV, a bunch of cool toys and whatnot.

And oftentimes, any given day of the week, you may walk into our office and there are several screaming children running around playing. There may be a tent up. I have literally been in said tent playing with kids. It’s just that is us, right? That’s Serene Clean, that’s who we are.

And honestly, it’s great for our staff, because then they’re not losing out on hours, because that’s very frustrating. Most like our ideal and likely cleaning technician is a parent, most likely a mom. And so if we can help in that situation, we’re going to and it’s only going to help us, because then we can make money and they can make a paycheck. It’s all mutually beneficial, so that is why we do it.

And the most we’ve ever had, I think, is maybe like, five kids, and it’s chaos. I’m not saying that we are particularly productive those days in the office, and it’s a lot, but a lot of times it’s actually my manager’s children as well. Any of them may bring their kids in on any given day. There’s dogs, whatever. I’m not saying this is a quiet office.

So coming back to the question, how does that work? We’re not charging for this. We are not a daycare. We’re not making money off of this. So we don’t have to do any licensing, as far as I can understand. If anybody from the state is watching right now, just let me know.

Because it is almost always below a certain threshold of children, especially children to adult ratio, it’s always multiple adults, and maybe one or two kids, typically, is going to be what it is. Usually it just doesn’t matter when it comes to liability. My managers will run the kids to school, or they’ve even picked them up. So that is definitely a consideration. You might be like, “Whoa, whoa, woah, I am not doing that.” It’s something that we’re willing to risk and have made that decision.

But when it comes to actually watching them in the office, as long as it’s under a certain amount, I have considered maybe long term if we grow really, really big having, like, an actual dedicated childcare provider. That’s definitely a long term goal of mine. If we get to a big size, we have Serene Clean daycare. And this is a benefit – you got free daycare, and we pay somebody to watch them, maybe they do administrative work, if it’s a light day or whatever.

So that’s like the long term goal, and then we may have to get into licensing. But when it’s these onesie twosies, and especially for little chunks of time, and we’re not charging them any money, we’re good to go. From what I understand, maybe I’m wildly wrong, but I’m pretty sure I’m not, because I have looked into this. So that is how we handle the daycare thing. So I think you’ll be good if you kind of do it in the same manner. Depends on your state, of course, but I’m pretty sure you’ll be good.

Handling Hourly Rates When Estimates Are Off

Next question from episode eight, which was “Three Expensive Mistakes That New Business Owners Make in the Cleaning Industry.” Damien asks, “I implemented a policy/process that I charge a flat rate initially, that covers a set amount of time that I expect the cleaning should be finished. If for any reason that the cleaning takes longer, the customer has the choice/option to select our hourly services for $20 an hour, which they can say yes or no. If they say no, then we end the cleaning. We have our cleaners take photos and provide a reason for why additional time is needed. Currently testing this out. What are your thoughts?”

Great question, Damien, and it brings up so many things, specifically on estimating, pricing correctly, all of that, justifying to clients why we need more time.

So there’s a couple different things I want to bring up, and one of them is that pretty much every cleaning business that I know sometimes has to do something like this, meaning you get to the job, it’s not what you expected, or it’s taking longer than you expected for XYZ reason, you need to communicate with the client. “Hey, we need to charge more,” right.

The hard part is when you are charging flat rate and you make this call through the cleaning, meaning before you start the cleaning. That is where I see one of the issues with what you have written, because from a client’s perspective, that is very, very frustrating. And I myself would be frustrated, because if your cleaners get on site, they see the job, start cleaning, price hasn’t changed. Then you get to the end of what you internally booked or scheduled this out to be, and all of a sudden you’re coming to me for more money. You’re putting the client in a very tough spot.

So I’m going to give you some suggestions on how to tweak this, because after talking to many different people on how they handle this and how we handle it ourselves, I feel like I have a decent grasp on how you can go about this.

The Rating System Approach

If you’re going to continue charging flat rate, one of my consulting clients has this brilliant way of doing this. It’s truly incredible, because she charges flat rate, and we charge hourly, straight up hourly, but flat rate obviously can work beautifully. It’s just different things have to be considered.

So what she does is she has the client rate the space on a scale of like one to 10, with one being spectacular – you could eat off the floor, 10 being the opposite of that. And so if they rate themselves more than like a five, she automatically adds $200 to the bill, or to the estimate, to the bid, whatever. And from doing that, that covers her butt, and she says she’s never had that not work out. That’s accommodated enough time.

But once her cleaners get there, they are doing a walk through of the entire space before they start cleaning and taking a look at how much time has been allocated, and does that reflect the rating system that they’ve given.

And what this means with when you have a rating system like this, you need to understand how much time each additional level takes. That can be an estimate. And this is all coming back to numbers of like, “Okay, this when it’s this dirty and it’s this size, this is how long it takes. Okay, they have four dogs, add this much time.”

It is a bunch of numbers and math, basically, and it’s tracking, and that means practicing your cleanings. If you have cleanings, guys, and data, this is why it’s so important to know how long your cleaners are taking at different houses. And that’s where ZenMaid comes in with the GPS tracking. We know exactly when they are at the space and how long it took to clean.

So we look at that, we say, “Okay, this was a 2000 square foot house. Our cleaners said it was a normal level of dirtiness for an initial clean. It took them this many man hours.” Bada boom. Bada bing, do the math. Our production rate is this, right?

And so now, once you have that math, and you’re saying, Damien, you know, that covers a set amount of time that I expect the cleaning should be finished. I’m assuming you’re going off of math, right? So come up with a rating scale. If that’s how long you expect a typical home to take, okay, asking the client to self rate, and then your cleaners confirm is that rating appropriate before they start cleaning. If not, you ask – that’s done at the beginning of the cleaning before you start, because it just feels like a nasty surprise at the end, otherwise, and the clients just don’t like it. It makes us look unprofessional as well – “more money please” at the very end, not a good look.

This means that your cleaners have to be adept at understanding these as well. So there is that aspect of spelling out what – I would have pictures, I would have a visual key for them. Does the bathroom look like this? Does the kitchen look like this? Excellent look at these. What do the baseboards look like? Whatever.

And I know that this is a lot of setup, but the point is, pricing is such an integral part of us nailing this whole thing. So it is worth the effort to do this. And I don’t have anything like this, because we charge hourly, and I’ll explain how we handle this charging hourly, so that people who do charge hourly for initials, especially you guys, have another potential option that you could go off of.

But I would literally be like, if it looks like this, let me know, and then I can add more time or whatever. But the goal truly is to have enough time added from the get go, because it creates a lot of scheduling issues.

So say you think it’s going to take 10 man hours. Okay, you sent two cleaners, and they have a cleaning booked after – which I would never suggest doing a cleaning after initial cleaning, unless it’s a really, really small house. But if you did that, and all of a sudden it needs more time, what now? Now you got two clients. You gotta rearrange it and one’s unhappy because you’re upping the price. Cleaners are stressed and frantic. It’s just not good. We want to price accurately before we even get there, so we give plenty of time.

How We Handle Initial Cleans With Hourly Pricing

With charging hourly, this is what we do. Obviously, the cleaners do a walk through at the beginning. We give them a range based off the information that they provided. We say we think it’s going to take between this and this based off homes that are your size. This is in typical condition, though. If we find that it’s going to take longer, we will communicate that to you, and we’ll make that decision. You are able to be fully involved in that, including what you said, which is great that you do. You give them reasons and conditions and things.

It’s really when do you do that in the cleaning process? That’s what I’d love to see you work on, so that the client feels not bamboozled, if you will, or trapped into a decision right at the end.

For us, our cleaners are doing the walk through. If at the beginning, they’re like, “Whoa, this is way worse than normal” or clutter or whatever they’re showing us pictures. We can at the beginning take that into account.

What we do with cleaning order – we have our cleaning techs clean the kitchens and the bathrooms first, always, because those are the spaces that are going to take the longest, the most mental energy and truly the clients typically are going to look at those with the most scrutiny. Those are the biggest bang for your buck. So we make sure that they do those first, regardless of where they are in the house.

And this is where some people, everybody’s got their way of order of cleaning. We do it this way, even if it doesn’t make sense in the order of the house, because if we run out of time and the client does not approve more time, I want to make dang sure we have the kitchens and the bathrooms done so that they at least feel that we’re a value.

If we only did like bedrooms and living spaces, and then they came home and it was really bad, they’re not going to feel like we were of value. We’re not going to – they’re going to be like “that didn’t impress me much, Serene Clean” slash Shania Twain, and it’s just not going to feel good for them. So kitchens and bathrooms always for us.

And then you work through the logical order, because at least you know that those are done. Secondly, our cleaners are instructed during part of their training to learn that once you are done with those wet rooms, you pause and say, “Do I have enough time?” Okay, it took this long. Do I have enough time for the rest? If not, that communication needs to be happening immediately, because instead of at the very end of the cleaning, now maybe we’re halfway through.

They said, “Listen, the kitchen cabinets are really greasy. Here were the pictures. I think that took me an additional 45 minutes compared to what it usually does.” Or maybe they even say that before they even start cleaning so that we can get on this as soon as possible and ask the client what they would like us to do and explain that.

We’re just trying to be very communicative during that initial one, so that that builds trust, to show them we’re not trying to bamboozle you, that every home does take a little bit different time, and we’re just being as communicative as possible, not pestering. We don’t want pestering, right?

And ideally, you are erring on the side of caution when it comes to estimating that first one, because they’re just so bad. For us, we’ve just reduced our production rates drastically. Our production rate for initial first time cleans of a typical home: 150 square foot per hour. We are slow. We are very slow because we’re detailed, and that’s what we sell on.

But if it’s even slower than that, we’re just trying to be communicative. And if it is slower, the client knows their house is maybe a little gnarlier than the typical potentially, where it’s just more build up or it’s never been cleaned. And so pictures, communication and being as specific as possible of what the cleaners anticipate more time for, and they might not need it, but then we would rather get that approved, and then say, “Just kidding, we didn’t need that,” than the other way around, and making it look like we’re just not organized or don’t know what we’re doing.

So those initial cleans are so crucial. And, yeah, we’re going inside unseen. That’s what I suggest – don’t go do walk throughs. And I know a lot of you are clutching your pearls right now, but don’t do walk throughs once you get the hang of it. Okay, like you can do walk throughs in the beginning. I certainly did. But it is not scalable to go and look at walkthroughs when you have, like, dozens of leads coming in, it just doesn’t make sense financially or time wise.

And you can absolutely sell without doing that. The proof is in the pudding, but that means that you are opening yourself up to this situation. And so this is how I would handle it in multiple ways.

Oh, secondarily, Damien, $20 an hour. What are you doing? Man, what? A cleaning business at $20 an hour? No. Individual cleaners can be charging like $40, right? So you need to be charging way more. I don’t know what your numbers look like. That would be something to discuss. But rural Wisconsin, our hourly rate is $55 an hour currently. Okay, so keep that in mind, Damien. If you’re in New York, but I’m not sure you might be a different Damian, but across the board in the United States, I mean, $45 an hour for cleaning business? That’s very typical to start out with, and even higher is where it’s going. So keep that in mind, that price is way too low.

Background Checks and Drug Testing

Okay, Episode 15 with Maria. Kristen asks, “Great information yet again. Thank you, Kristen. My question is about background checks and drug testing. Is this a standard for each of your companies? What service do you use for both the check and drug test? I’m an RN, starting my own cleaning business. I plan to have W2 employees, and I am all about a great culture. Any advice is appreciated.”

Wonderful question. A lot of people have this question. So I’m so glad that you asked this.

So number one, background checks – absolutely. So there’s a couple options and this is going to be state specific. So this is very niche to Wisconsin. The Department of Justice cost is $7 per check, but it’s specific to Wisconsin only. That’s for our state. Your state may very well have a Department of Justice that you can run it through. However, what this means is that anything that happened outside of Wisconsin is not going to show up. So that’s not necessarily ideal.

So the program that I recommend that we have used is called Checkr – C-H-E-C-K-R – and that starts at $12.50 per background check, but does a more thorough database check – county, sex offender, federal, etc. – and that does sync with the Gusto account, which is what we use for payroll.

However, somebody has to be in your Gusto account for that to happen, which I mean, we want to be background checking prior to them being obviously initiated into our payroll system or getting added to any softwares, right?

So we do not background check every applicant, obviously. We certainly will for somebody that we’re interested in, because we don’t want to be spending hundreds of dollars on that. This is where I always ask in our interviews, when we are offering a job, we ask, “What are we going to find?” You know, just be honest.

Remember, guys, we’ve got felons on our staff. It’s not true that everybody has a record, but a lot of people have had some type of running with the law. It’s Wisconsin, everybody underage drink or whatever. We’re gonna find stuff. So I’d rather just see – we ask them, because we’re like, “Hey, we are gonna do a background check. What are we gonna find? Are they honest? Are they upfront?”

And obviously, that’s nerve wracking, and even to get the explanation of, “Yeah, this happened.” Again, felonies – well, what happened? Tell me. Give me some context here. Okay, and then we’ll see if their story kind of coincides with what we can find.

My Take on Drug Testing

Drug testing? We do not drug test. We do not drug test, and that’s because nobody could work at Serene Clean, then. I’d have no employees, because everybody would be doing drugs. Truly. I don’t care about marijuana. I don’t care the fact that it’s legal in a lot of states – it’s none of my business what my staff members do with their bodies in their free time. I am libertarian, and that ain’t none of my business. So I just believe in personal freedom and consequences of your choices. That’s truly just my thought process.

Additionally, it doesn’t necessarily mean that it’s accurate. They, of course, can skirt the system or whatever. So it’s just like, and for me it’s like, well, what’s the line? Okay, if I don’t care about pot, well, what is the line? What if something else shows up in their system? And I guess you would really have to lay out specifically, well, if it’s meth or heroin, then no – if it’s pot or cocaine, then okay, I guess I’m okay with that. Like, what is that line? I don’t really want to make that decision.

And honestly, if they are on drugs, you usually can tell, meaning like hard drugs. It’s pretty obvious by their behaviors and how they act in the business. So is it foolproof? No. Am I wanting to put that in a policy knowing that I’m not going to probably enforce it? Also no.

So that doesn’t mean you have to at all. You can totally drug test up the yin yang. You can have them test it every month if you want. That’s your choice. This is just my choice, and what I’ve decided is not a worthy investment for me in this particular case. So that’s my hot take there.

Getting Help Without a Coach

Finally, from Episode 11, Gentry Hunter asks, “What do you do if you can’t afford a coach? I put all the money I have into this business, I keep hearing invest in education and get a coach who can teach you the ropes. It’s not always possible, especially if you’re broke just starting out, wondering what ideas you have.”

So true, so true. You don’t need a coach, all right, you don’t need a mentor. You need to be finding and devouring educational material from people who have walked the path and make sure that they are relevant in the path. And don’t be afraid to be highly specific in your searching.

Don’t just Google “how to run a cleaning business effectively,” all right? Hone in on one specific area – sales or marketing or cleaning techniques, or whatever that is.

I answered this topic in my last solo episode. It talks about using ChatGPT literally as like a coach and mentor. And so if you haven’t watched that Gentry Hunter, I would definitely go watch that episode. It’s towards the end that I talk about that.

But just to recap, literally, I just give ChatGPT a prompt, because I just record myself asking it questions. It is so worth the more premium account, because it literally can change your life.

So I just say, “Hey, you are a marketing expert,” or “You are XYZ person that knows their stuff” and it needs to be somebody who obviously has a lot of content for ChatGPT to understand, but “you are a marketing and branding expert for service based businesses, especially cleaning based businesses. So this is my business. This is what I’m having a problem with. What would be the strategy that you suggest for this?”

And just ask every single question you have. It will help you consider things that you haven’t considered, or avoid problems that you don’t even know are coming, and that’s truly where coaching and mentorship is useful. When you give me an idea, I can immediately tell you, “No, it’s not a good idea, because I’ve done that and it didn’t work.”

So you’re already doing the right thing. You’re exposing yourself to great material. But I would just say, get specific with what the problem is, and run the data, run the numbers, track everything, so that you can then go and say, confidently, “Okay, I am, on average, making this much money. This is how much each lead is costing me.”

Are you doing the basics right now? Are you bookkeeping? Are you doing follow up on your leads? What does that process look like? What softwares are you using? Those are the ground rules and frameworks. We need to understand what the problems are before you can try to find the solution. Then you can ask ChatGPT, and I’m just such a fan of it. It really can be life changing.

And of course, if you can email somebody or somebody who is open to questions – I am always open to questions. My inbox is always open. Stephanie@serene-clean.com is always open to that.

Side note, maybe this would be really fun podcast episode if you were willing – if you want to have a full free consultation with me, but we get to publish it as a podcast episode, and everybody can learn. Maybe that’s a creative thing that we could do, if you’re open to it. I get it. Not everybody is open to it, but I think that that would be a really good learning experience for everybody.

So there’s just so much free content out there, it’s kind of overwhelming. And who do you listen to? I would say, have they walked the path that you want to walk? And it doesn’t need to be in the cleaning business. Remember that I actually do not consume anything cleaning business, cleaning industry specific at this point because I want to learn from other industries and people who just know marketing. If you know marketing, you know marketing, right? And then we can tailor it down to our industry. So that would be my answer for that.

Handling Call-Outs in a Solo Cleaner Model

And then an anonymous member of the ZenMaid mastermind. Side note, have you joined the ZenMaid mastermind? You don’t need to be a ZenMaid customer. So go join that right now. We’ll link it down below. It’s a great Facebook group.

So November asked, I think this was just the other day, “For those of you who use solo cleaners model, which strategy do you use for call outs? Last minute call outs are annoying. Some clients who are open to having a different cleaner come to their house. It’s hard to have somebody on call.”

You’re darn tootin’ right! It’s hard, it’s expensive to have somebody on call, especially full time.

The secret is, you don’t book yourself fully out. You don’t Book Yourself Solid so that you have wiggle room where you can push. So we always try to leave openings at the end of the week as much as possible, so that we can push appointments, especially flexible ones, as much as possible, rearrange, pull cleaners from other clients, if necessary, etc.

We run initial cleans with multiple cleaners, because it’s too much for one cleaner. But when we do have clients who are fine with any cleaner, we just have that wiggle room built in so that we can rearrange as much as possible.

Additionally, you’re the backup. Your management is the backup. This is just how it is. This is why it’s so important that you get off of cleaning as fast as possible, meaning regular clients, so that you’re the backup. This is what I had to do for a long time to ensure the consistency and making sure that the cleanings were getting done – myself, and then once I had had managers, they were still constantly getting pulled in the field. We were the backups, because we didn’t want to have to cancel.

So that may not be the answer you want to hear, but that’s the answer if you don’t have money to afford an on call person, or you don’t have independent contractors set up, or that’s not your model. That wasn’t my model. So I didn’t have ICs.

Which is a strategy. You can certainly have some ICs in your back pocket that you can mine out cleanings to if that is something that you are interested or willing to do. Absolutely a wonderful strategy that I see a lot of businesses do is they have a core W2 group. Somebody calls out. They have these other independent contractors that then they say, “Hey, I got this job. Who wants to do it today?” That’s an option, not an option I’m willing to take.

I’m just a fan of W2 and being very in control of what is happening. That’s just me. You may feel differently. I was going out and cleaning all the time, all the time, and it’s just what I did, and it meant I had long days, long nights, but I feel that it paid off very greatly, because I made sure that the quality was there, and we were able to be consistent early on and show up and cancel as few clients as possible.

So that’s what I did. Now we have a full time on call person that is also our trainer, and also does all of the quality checks, so that can be something that you can work towards, or just building in on call.

That’s why I’m saying, make sure you have availability. This is why marketing and leads is so important and always having leads coming in so that if nobody does call in, and now you got openings, you have a list to pull from to fill those spots. Or maybe you have a free cleaning program. We have that as well. Or Cleaning for a Reason – lots of ways to fill open slots, and that’s a whole another conversation, for sure.

But I know all of the things I just said are easier said than done. “Well, just go clean it.” Yeah, okay. I know you’re really busy. I know that that’s not what you want to hear, but that is the cheapest solution, the easiest, simplest solution. So that’s what I would suggest. It’s not the fun solution, but it does work very well until you are fully staffed and build in that availability.

Side note, have part time cleaners. Have part time cleaners so that they – I would have more part time cleaners who have flexibility, who are willing to take on – “Okay, I booked you half a day. Doesn’t matter if I don’t book you, but if I do book you, that means that you have that flexibility to utilize that person.”

Say cleaner A calls out. Cleaner B is booked for half a day, open to a full day, because they don’t care if they get 20 or 30 hours. These are the ideal people in the beginning, especially – those people who are like, “Whatever this is just my part time job, they’re open to taking up, picking up shifts.”

And then you can put it on them. Just hire more part timers that are all flexible, so that when one calls out, you can push it on another. That’s another thing, especially when a full timer quits in the beginning, it freaking blows. It’s very painful because you do not have the ability to accommodate that, or you don’t have a hiring system most likely in place, either. So that is what I would suggest there.

I know that was a little scattered, but there’s multiple things that you could be doing that would make this solution, this problem that we all face better. And people who run teams are like, “Oh, we just, the teams handle it.” We don’t run teams for normal, recurring clients as much as possible for a couple different reasons. If you guys like to know, I can do another episode of questions.

Closing Thoughts

So guys, I hope this was helpful. I had my team meeting about to start, so I need to skedaddle and get into that, because it’s Monday morning. Guys, weekly team meetings, which I love, love, love, love for culture, love connecting with my staff, especially because I’m in Georgia and they are in Wisconsin. So this is, like, one of the best times to do it. But alas, if you are in person – do team meetings. Guys start that early on, and it’s really fun. And you get to know your staff and also create consistency, especially considering they’re all in the field. They don’t see each other very much, so it’s a fun time.

But I hope this was helpful. If you would like me to continue doing kind of Q&A style solo episodes, just keep leaving questions, and I’ll wait till there’s a good bank and I can make a little episode about it, so that I am ensuring that this podcast is serving you the best way possible and answering the questions that you have in your cleaning businesses today.

All that being said, hit that like, hit that subscribe if you’re listening on a podcast streaming. Will you leave us a review? Please? I would love if you could do that so we can show up for other cleaning business owners. So just take that second to do that. Get that little notification bell if you are on YouTube so you know when new episodes drop, which is every Tuesday and Thursday. That’s right, we’re cranking out episodes every Tuesday and Thursday for you.

So I will see you next time, guys and thank you for watching Filthy Rich Cleaners. Bye.

If you enjoyed this episode of The Filthy Rich Cleaners podcast, please be sure to leave us a five star review so we can reach more cleaners like you. Until next time, keep your work clean and your business filthy rich.

Note: This transcript has been edited for clarity and readability.

Resources Mentioned in This Episode

• ZenMaid
• ZenMaid Mastermind Facebook group
• Checkr (background check service)
• Gusto (payroll service)
• Cleaning for a Reason
• ChatGPT

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